The Treatspace Referral Management Blog

Insight, ideas, and resources for high-performance referral management

Why Web-Based Referral Management Leads to More Patient Visits

Posted by Christian Kratsas on 2/9/17 11:06 AM

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The traditional patient referral process is broken. Its primary shortcomings - poor communication and follow-up - have far-reaching consequences.

Consider these stats: Only half of referrals result in a completed appointment, according to the Archives of Internal Medicine. The Journal of General Internal Medicine found that, while 70% of PCPs report sending information to specialists, only 32% of specialists receive clinical information before seeing the patient. An Archives of Internal Medicine study shows that PCPs report not receiving consult reports about 40% of the time; and when reports are sent, the Journal of General Internal Medicine adds, they arrive at least seven days after the patient visit in 64% of cases.

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Topics: Referral Network, Referral Management, Patient Adherence

Miss Cleo and Colorectal Cancer

Posted by Jeremy Guttman on 7/28/16 12:00 PM

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Courtesy of Youtube

You may have seen the news that well-known infomercial psychic Miss Cleo, whose actual name was Youree Harris, recently passed away from colon cancer at the age of 53. She died while she was surrounded by her friends and family after entering into hospice care.

Here’s an old commercial of hers:

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Topics: Patient Adherence, Colorectal Screening

Referral Management Will Prevent More Than 20,000 Cases of Blindness Each Year

Posted by Jeremy Guttman on 6/2/16 6:13 PM

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The leading cause of blindness worldwide is diabetes. However, referral management makes a significant impact on saving the eyesight of diabetic patients. Most people who have diabetes for more than 20 years develop diabetic retinopathy1, a condition where elevated blood sugar damages the blood vessels inside the retina. Over 7.7 million American adults have diabetic retinopathy today and that number is expected to double by 2050. The condition affects almost 30% of the US diabetic population over the age of 402 and causes up to 24,000 new cases of blindness in the US each year.

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Topics: Coordinated Care, Healthcare Analytics, Referral Management, Closed-Loop Referral Management, Patient Adherence, Diabetic Eye Exam

So Many Colonoscopy Referrals, So Few Appointments

Posted by Jeremy Guttman on 5/27/16 12:58 PM

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8 out of 100 missed or delayed cancer diagnoses are a result of a failure of a requested referral to occur.1 Furthermore, a recent study found that the risk for colorectal cancer almost doubles when a patient with a positive stool test waits over a year to have a colonoscopy.2 Colorectal cancer is the second leading cause of cancer-related deaths in the United States3 and up to 90% of colorectal cancer deaths are preventable with early detection.4

A significant amount of gastroenterologist referrals are for colonoscopies.5 But for every two patients who are referred by their physician to get colonoscopies, only one of them will end up getting the colonoscopy.6

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Topics: Care Coordination, Referral Management, Closed-Loop Referrals, Patient Adherence

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